Shipping and Returns Policy
We offer FREE SHIPPING for orders within the United States that are above $400
We Charge a flat rate of $13 per order anywhere within the USA (except during promo)
We process your express orders within 2-3 business days; please allow processing time of up to 7 business days for regular orders
Processing times during sales, special events, holidays might be slightly different.
We DO NOT have specific processing times for ASOEBI orders; delivery times are based upon agreed date at the time of consultation
We will not be held responsible for LOST or STOLEN packages that have been delivered to your designated address.
Shipping fees are nonrefundable; refunds will only be considered if we made an error to your order
We are not responsible for return shipping costs; we do not provide return shipping labels; a handling fee will be assessed on orders that are refused by customers at the time of delivery or returned due to an “undeliverable” or an incomplete address
All orders are shipped within 5-7 business days, allow 15- 20 business days for customized orders to be shipped.
All our shipment is sent through United States Postal Service Priority mail except for SPECIAL REQUESTS where we will use FedEx, DHL and DHL Express
We do not Accept Returns or Exchanges!! Orders Cancellation will only be entertained within 24hrs of placing orders and payment made.
Exchanges are only accepted on products shipped by error or damaged. Items to be returned must remain in their original conditions with accompanying tags and proof of damage for exchange to be accepted.
Special Order items and Customized Items cannot be cancelled, returned or exchanged, please make sure you are absolutely sure on your orders specifications, colors and sizes before placing order!